WHY SHORE

SHORE Solutions' competency lies in our ability to work with customers to design, implement and manage programs that meet both immediate and long-term goals, as well as demonstrate a clear financial benefit. We offer unparalleled value by focusing on developing lasting, mutually successful relationships. This helps us guide companies in addressing business challenges by rapidly implementing flexible solutions.

Our senior executive team has built and managed in excess of 15,000 seats in the Philippines.  We work with clients to define the business goals and performance metrics for your campaigns.  We can provide the facilities, technology, staff and management processes and procedures to set up and fine-tune the project requirements.  As such, we can guarantee a seamless and trouble-free migration to your new offshore team.

SHORE Solutions' unique combination of western management practices and local expertise optimises service delivery from the Philippines. Our focus is on program objectives while remaining continually engaged through hands-on management.  This is our proven formula for success with customers from Australia, New Zealand, North America, Europe, and Asia.

We have built a distinguished reputation as a provider who delivers total agility and flexibility.  Should you wish to deploy your own hardware, your own software, a custom CRM application or any other requirements, our team will endeavour to accommodate your requirements — on time and within your budget parameters.

We recently launched the IT Services business line which provides offshore and onsite services relating to application development (.net, Java, etc.), as well as staff augmentation services for PMO, business analysts and project-related resources for projects all over the world. We also provide world-class, ERP-based consulting and services for SAP, Oracle and PeopleSoft.  We leverage our infrastructure, communications and management experience to provide organisations around the world with an exceptional combination of best-in-class resources and offshore pricing.

Latest news: SHORE Solutions Inc. (Philippines) acquires 100% of Rainmaker Asia Inc

SHORE Solutions has recently entered into a 100% definitive acquisition agreement with Rainmaker Asia, Inc., one of the leading outsource providers of telesales, integrated marketing services and hosted e-commerce. The acquisition will see SHORE Solutions own and manage the Rainmaker Asia group based in Manila, Philippines.

Synergies will be leveraged as these two businesses merge to provide premium outsourcing services that are tailored and customized to meet client needs, creating BPO, Call Center and IT services that will speak volumes in terms of client focus, operation excellence and flexibility.

According to SHORE Solutions Managing Director for Corporate Services, Mr. Darcy Lalonde, streamlining the management and governance of the two companies will create a bigger and more efficient company and focused service offering.

“Integrating these two businesses provides a huge upside that leverages on the Philippines as the best market in the world to provide world class BPO, Call Center and IT services,” Lalonde said. “The synergy really positions us to be a stronger force, allowing specific industry know-how, positioning, financial leveraging and optimization”, he said.